Be Ready to Quote Potential Customers All Year Long

by Pete Robison 28. January 2014 10:54

 

When potential customers call for a plowing service quote, most contractors ask why they’re looking to change vendors.  It’s a fair question.  If customers are unhappy with the service they’re getting, it’s worth taking time to find out the root of their unhappiness.  It’s possible the contractor is undercharging and needs to shortcut the job to turn a profit.  If so, be frank and explain that they are not paying enough for the service and that you’re more expensive – but the quality of work will be better. 

 

Customers who want better service at the same price aren’t looking for quality and dependability – they’re looking for the impossible.  If they’re just “price checking,” you might want to pass unless you need practice quoting work without getting anything in return.  Price shoppers are a fickle group, and they’re likely to change contractors on a whim just to save a buck. 

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Proper Injury Management Can Boost Your Bottom Line

by Marge Lang 21. January 2014 09:43

Workers compensation claims can put your company out of business if you don’t take them seriously. While injury prevention should be your primary concern, workplace accidents do happen and must be dealt with quickly.  Disregarding the importance of injury management can be disastrous, resulting in increased premiums, decreased worker productivity and an adverse effect on your bottom line. 

 

Make no mistake – this issue should be viewed as injury "management," since you can actively govern employee care and get your employees back to work quickly. 

 

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4 Tips on How to Plow Bridges Safely

by Pete Robison 14. January 2014 08:10

For many reasons, plowing a bridge is not like plowing a road. To make sure you clear snow and ice from a bridge effectively and safely, we’ve compiled some tips below.

 

Plan Ahead

Inspect the bridge(s) before snowfall for potential hazards, and make a note of snow that will have to be removed from trapped areas. Although hauling is expensive, it may be necessary to prevent snow and ice melting materials from being pushed into waterways or onto motorists below. A recent crash in Canada shows the danger of leaving snow buildup on guard rails.

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How to Stay Warm on the Job—A Cold Weather Checklist

by Marge Lang 7. January 2014 07:52

Icy toes and frozen fingers go hand-in-hand with spending time outside in the winter. But when it's your job to work outside, not being prepared for cold weather can have serious consequences. Here's our quick checklist to make sure you're ready to tackle anything mother nature has to throw at you this winter.

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